Clarify product and documents
Start with the exact model, variant, document version and available authorised languages. Confirm that samples and quotations use the same product code.
- What is the full product and model code?
- Which technical document version is current?
- Which authorised document languages are available?
- How are compatible accessories identified?
Ask about operations
Indicative lead time, minimum order, packaging, support and training affect the procurement plan. Record the scope and conditions of every answer.
Manage uncertainty openly
Do not record an unverified response as a fact. Add the responsible contact, expected confirmation date and source document to the follow-up list.